Alice Springs Holidays

Terms and Conditions

Alice Springs Holidays operates tours throughout Australia. These tours involve travel through outback areas which are sometimes remote and isolated. For these reasons we reserve the right to alter itineraries, accommodation and transport as the necessity arises by way of weather, road, mechanical defect or any other operational conditions. (We strongly recommend Travel Insurance) Any personal expenses incurred by a passenger as a result of any delay, alteration or curtailment of any tour is at the sole responsibility of the passenger. Alice Springs Holidays is unable to guarantee exact arrival and departure times and is not liable for any failure to make connection with or guarantee operation of any particular service. Any unused portion, of a tour or holiday, for what ever reason, is not refundable. Whilst Alice Springs Holidays will take all reasonable steps to provide an enjoyable tour, Alice Springs Holidays accepts no liability for any loss of enjoyment whatsoever or howsoever experienced by the passenger. Alice Springs Holidays or it's representative has absolute discretion to withdraw from or curtail any person/s participation in any tour or activity, who due to their mental or physical condition, is such as to render them incapable of caring for themselves, or become objectionable to other passengers, or they become a hazard to themselves or other passengers.

Concessions: Persons under the age of 5 years are considered to be infants and will require a seat of their own on extended tours. A nominal charge will be made - please contact Alice Springs Holidays with details. Persons 5 years to 12 years are considered to be children when sharing with a minimum of two adults. Please contact Alice Springs Holidays with details, to avail the most suitable arrangements for a family. Alternative accommodation more suited to families is available than has been listed.

Smoking: By way of Government and Company regulations, smoking is prohibited inside our vehicles, however frequent stops are made for the comfort and enjoyment of all passengers.

What to Bring: Casual comfortable clothing is recommended for day wear. Warm layered clothing for winter, light loose clothing for summer. Neat casual dress is required for some restaurants. Strong footwear and a hat. Several changes including warm clothes for early morning and evenings are recommended, personal toiletries, cameras, sunscreen and a small flask for drinking water.

Payments:    As per credit agreement via – Direct Deposit into our Bank Account as follows

Rates: Please note all prices quoted are in Australian Dollars, and are valid from 1 April 2011 to 31 March 2012. For future validity dates and rates please contact us. *NB: Persons travelling alone must pay the single supplement plus the twin share rate.

Cancellation Fees Extended Tour: Cancellation must be made in writing and such notice is not effective until received by the company during normal working hours. If a tour has commenced there will be no refund of fare or unused portion of tour. The following fees apply to each individual person on cancellation when travelling on a public tour.

Days of Notice                        Fee per person of fare
46+                                          AUD$50.00
14 – 45                                     20%
5-13                                          50%
Less than 96 hours               No Refund

Cancellation Fees Day Tours:
Days of Notice                        Fee per person of fare
3+                                              Nil
Less than 48 hours                No Refund

Amendments: Once a booking is confirmed each change will incur a $50.00pp fee.

Travel Documents: Final documentation will be issued upon receipt of cleared funds

Travel Insurance: A travel Insurance policy purchased in the country of origin covering loss of deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses is strongly recommended. The insurance should cover loss arising from the passenger’s inability to travel due to any reason whatsoever. Alice Springs Holidays accepts no responsibility for any loss, damages or expenses incurred by a person travelling.

Luggage: Maximum weight of all luggage is 20kg (44lbs). Alternative arrangements can be made for excess luggage and all luggage is carried at ‘owners risk’. Alice Springs Holidays accepts no responsibility for loss, damage or otherwise of luggage.

"Alice Springs Holidays, Exploring The Red Centre in Style"

So forget the crowds and join us in the Red Centre for a truly notable Australian Outback Experience.